Shipping policy

Machines within the continental US (lower 48 states) are shipped with SAIA LTL Freight, but we use other regional carriers as well.  All machines and accessories that are in stock will ship out within 1-2 business days of purchase. Once shipped, you'll receive an automatic email with tracking information for the designated freight carrier. For pricing to Alaska, Hawaii and Puerto Rico, please call for a shipping quote.

Please call +1-800-476-4849 or email sales@detroitmt.com for shipping rate quotes, special instructions, and any other shipping queries. 

The freight carrier will bring the machine directly to your business for easy offloading without notification - they assume if it is being delivered to a business that the business will be open during regular business hours. For this delivery method, you must have a forklift and your business must be semi-trailer accessible. If you are unsure about semi-trailer accessibility, please contact the terminal to discuss options.

Click here to find the nearest SAIA Terminal 

Lift gate curbside delivery -- the freight carrier will lower the machine to ground level, curbside, at the end of your driveway. They will generally use a box truck with a lift gate. That is not 100% guaranteed, so if your residence doesn't have box truck accessibility, please contact your local terminal to discuss options. Once the shipment arrives at the terminal nearest you, they will call you to set up a delivery window - they require that there is someone home to sign for delivery.

Click here to find the nearest SAIA Terminal 

****Please note that this delivery method will be an additional $80 charge on top of standard shipping rate. Also, the driver will not help you move or setup the machine. ****

Once your machine has left our warehouse, you'll receive an automated email with the tracking/PRO number. You can visit the SAIA LTL website at https://www.saia.com/home (Logistic Company website if not SAIA LTL) to track your shipment and know when it has arrived to the destination terminal. The terminal will not call you to let you know your shipment has arrived at the terminal or when it will be delivered to your business of choice unless otherwise specified. ONLY WITH LIFTGATE/RESIDENTIAL DELIVERY: Once your machine has reached the destination terminal, you will be contacted by a representative from the terminal to schedule a delivery window for drop off of your order with the lift gate truck.

Shipping times will vary around the US. We ship directly out of Manchester, MI 48158. To find out your specific travel time, click on the following link to the Estes website Transit Time Calculator

Deluxe delivery usually requires an extra 1-3 days to schedule a delivery appointment according to the vehicle's route schedule.

Accessories and parts are shipped with UPS and USPS the *SAME DAY* if ordered by 1pm EST. Machine Stands, Super Indexers, and 8" Rotary Tables are all shipped via freight carrier due to the size and weight, and will also require an extra shipping charge. All accessories and parts are shipped standard ground unless otherwise specified.

We offer two different options when working with customs, duties and taxes going into Canada. The first option is to act as your own servicing agent, we'll sell you the machine and ship from our location to the border; contacting a broker and paying duties, taxes and fees is up to you. The second option would be an all-inclusive package where we take care of everything for you; your job is to prepare to receive the machine when delivered. Please give us a call to get a shipping quote - the quote will include the cost of freight, GST/HST, and customs border crossing fees. 

For small packages, we generally use UPS or US Priority Mail. Please indicate the carrier you prefer. 

Depending on the country in which you live, we will quote and ship to the port nearest you. Forwarding from the port to your door will be your responsibility, as well as paying import customs and taxes to your government. You must provide the machine you are interested, with any accessories, valid contact information, a ship-to address, and the port nearest you to obtain a quote. Please give us a call or email sales@detroitmt.com to discuss your options.